Privacy Policy

Effective Date: May 15, 2026

Our Commitment to Your Privacy

Daymark Home Watch LLC respects your privacy and the trust you place in us.

When you contact us, request information, or hire us to watch over your home, you may share personal, property, and access-related information with us. We take that responsibility seriously.

This Privacy Policy explains what information we may collect, how we may use it, when it may be shared, and how you can contact us with questions.

This policy applies to information collected through our website, DaymarkHomeWatch.com, and through related communications with Daymark Home Watch LLC.

Information We May Collect

We collect information that is reasonably needed to respond to inquiries, provide services, communicate clearly, and operate our business.

Personal Contact Information

When you contact us through the website, by phone, by email, or through another method, we may collect:

  • Your name

  • Email address

  • Phone number

  • Mailing address

  • Preferred method of contact

  • Information included in your message or service request

Property Information

Because Daymark Home Watch provides professional home watch and property watch services, we may collect information related to your home or property, including:

  • Property address

  • Property type

  • Seasonal occupancy information

  • Service preferences

  • Special instructions

  • Emergency contact information

  • Vendor or contractor contact information, if you provide it

  • Relevant details about systems, entry points, utilities, or known concerns

Access Information

If you become a client, we may need information that allows us to perform agreed services. This may include:

  • Keys

  • Lockbox codes

  • Alarm instructions

  • Gate codes

  • Garage access information

  • Vendor access instructions

  • Other property access details you choose to provide

We treat access information as sensitive. We use it only as needed to perform services, communicate with you, respond to property-related issues, or coordinate authorized access.

Service Records, Reports and Photos

As part of our home watch services, we may create records related to scheduled visits, including:

  • Visit dates and times

  • Checklist results

  • Written observations

  • Photos of visible property conditions

  • Notes about visible concerns or changes

  • Communication history related to your service

These records help provide clear documentation, consistent communication and a reliable service history.

Website Usage Information

When you visit our website, certain information may be collected automatically through analytics tools or website technology. This may include:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the site

  • Referring website or search terms

  • General location information

This information helps us understand how visitors use the website and how we can improve it.

Cookies and Website Analytics

Our website may use cookies, analytics tools, or similar technologies to help the website function properly and to understand general visitor activity.

We may use tools such as:

  • Google Analytics

  • Google Search Console

  • Website hosting analytics

  • Other similar website performance tools

You can adjust or disable cookies through your browser settings. If you disable cookies, some website features may not work as intended.

Information collected by Google or other analytics providers is handled according to their own privacy policies.

How We Use Information

Daymark Home Watch may use information for the following purposes:

  • To respond to your questions or service inquiries

  • To schedule calls, consultations, or property visits

  • To provide professional home watch services

  • To prepare and send visit reports, notes, and photos

  • To communicate property concerns, updates, or recommendations

  • To coordinate with vendors or contractors when authorized by you

  • To maintain accurate business and client records

  • To improve our website and client experience

  • To protect the security of our clients, properties, website, and business

  • To comply with legal, insurance, tax, or contractual obligations

We do not use private client reports, access information, or property photos for public marketing without permission.

Home Watch Reports and Photos

A core part of Daymark Home Watch’s service is clear documentation.

During scheduled visits, we may take photos, complete checklists, and prepare written notes about visible property conditions. These materials are intended for the homeowner or authorized client.

Reports and photos may be used to:

  • Document the visit

  • Show visible property conditions at the time of the visit

  • Communicate concerns clearly

  • Maintain a service history

  • Support business, insurance, or legal recordkeeping if needed

Daymark Home Watch does not make insurance coverage promises or guarantees. Any insurance-related questions should be directed to your insurance provider.

When Information May Be Shared

Daymark Home Watch does not sell, rent, or trade your personal information.

We may share information only when there is a legitimate reason to do so.

Service Providers

We may use trusted service providers to help operate our business. These may include:

  • Website hosting companies

  • Email providers

  • Client communication tools

  • Home watch reporting software

  • Payment processors

  • Analytics providers

  • Technology or security support providers

These providers may have access to limited information only as needed to perform their services.

Authorized Vendors or Contractors

If you ask us to coordinate with a vendor, contractor, utility provider, emergency service, or other third party, we may share the information reasonably necessary to help with that request.

This could include:

  • Your name

  • Property address

  • Relevant issue details

  • Photos of the concern

  • Access instructions, if authorized

  • Your preferred contact information

Legal, Safety or Business Reasons

We may disclose information if we believe it is necessary to:

  • Comply with a law, subpoena, court order, or government request

  • Protect the safety of a person or property

  • Respond to suspected theft, damage, break-in, emergency, or unlawful activity

  • Protect our rights, business, or clients

  • Enforce agreements or collect amounts owed

Data Security

We use reasonable administrative, physical, and technical safeguards to protect the information entrusted to us.

This includes taking care with:

  • Client contact information

  • Property details

  • Access instructions

  • Reports and photos

  • Service records

However, no website, email system, online platform, or electronic storage method is completely secure. We cannot guarantee absolute protection against unauthorized access or loss.

Your Choices and Requests

You may contact us to request that we:

  • Update your contact information

  • Correct inaccurate information

  • Review certain personal information we maintain

  • Delete certain information, when appropriate

  • Stop sending non-essential marketing communications

Some information may need to be retained for business, legal, insurance, tax, contractual, or recordkeeping reasons.

To make a request, contact us at: info@DaymarkHomeWatch.com

Email and Service Communications

If you provide your email address, we may use it to communicate with you about:

  • Service inquiries

  • Scheduling

  • Property visits

  • Reports and photos

  • Billing

  • Urgent property concerns

  • Seasonal reminders or service updates

You may opt out of marketing emails at any time. However, if you are an active client, we may still send service-related messages that are necessary to provide home watch services.

Payment Information

If Daymark Home Watch accepts online payments, payment information may be handled by a third-party payment processor.

We do not intend to store full credit card numbers or complete payment card information on our website or internal systems unless specifically disclosed. Payment processors are responsible for handling payment data according to their own privacy and security policies.

Third-Party Websites

Our website may contain links to third-party websites or services.

Daymark Home Watch is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policy of any external website you visit.

Children’s Privacy

Our website and services are intended for adults and property owners.

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

How Long We Keep Information

We keep information only as long as reasonably necessary for business, legal, insurance, tax, operational, or service-related purposes.

This may include retaining:

  • Client records

  • Service agreements

  • Visit reports

  • Photos

  • Communication history

  • Payment records

  • Property-related documentation

Retention periods may vary depending on the type of information and the reason it was collected.

Updates to This Policy

Daymark Home Watch may update this Privacy Policy from time to time.

When updates are made, the Effective Date at the top of this page will be revised. The updated policy will apply once it is posted on our website.

Contact Daymark Home Watch

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Daymark Home Watch LLC
Website:DaymarkHomeWatch.com
Email: info@DaymarkHomeWatch.com
Phone: 231-218-7525